"I wouldn’t let another day go by without my having to comment on the service rendered to me by your loan specialist Noelani Chong. The whole experience from start to finish was handled professionally and efficiently. When I inquired on-line about refinancing to a lower mortgage interest rate, I was bombarded with phone calls and e-mails, all eager to assist me. I was really taken by Noelani’s mannerism when she called me. She spoke patiently with me answering all my questions and educating my husband and I to get a lower life of the loan option. We never once felt pressured to do anything because of a time factor. I especially appreciated her and her efforts when she found out the rates dropped even lower and got us in on that. She left no stone unturned and was really looking out for our interest. I will recommend Noelani to my family, friends, and peers as I know they too will be very comfortable and happy working with her."